Information Systems Integration, Implementation,
Operations and Maintenance

Systems Integration (SI) begins on day one. Whether we are building an entirely new stand-alone project or adding functionality to an existing product, successful implementation requires that the development is integrated within the project, across projects, across the enterprise, and within the business processes. This includes computer hardware, commercial and custom applications, and networks. Our design provides the framework for integration and ensures the requisite functionality. However, as with most of our development efforts, the key component to SI is thorough testing. We note that several of our highlighted systems including MODS and ATRRS, actually provide system integration within their modules across enterprise functionality. Our methods ensure that the fit between technology and the business process is sound, and that clients realize business process improvements.

Agile methodology focuses on delivering small packages early into production, and adding or enhancing the system going forward. We understand that daily events affect the government, and cannot easily take the time to develop full system specifications. We provide subject area expert management analysts who serve as an interface between the user population, and the technical development team. Both of these serve to articulate system revisions or new functionality requirements identified by a System Incident Report (SIR) or System Change Request (SCR). They work with the government functional POC to prioritize work on system functionality and/or capability enhancements. Consolidated enhancements often form the required documents for follow-on phases of development. If the enhancement is critical to the application success, enhancements are added to the deliverables list, along with a corresponding change to the timeline, budget or deliverables list. Any changes are added to the test plans, documentation, and models; all changes go through a rigorous configuration management process.

For example, the EDAS project includes enhancements to keep up with the pace of rapid changes in procedures and business processes needed to support soldiers' worldwide assignments and deployments. This has included building interfaces to update data from the Web, CICS screens and transaction sources generating triggered updates to multiple databases, revised user processing and the generation of email notifications for soldiers.